Privacy Policy

How we gather information

Your personal information is gathered when you book online or make any kind of inquiry through our website. Once you have booked additional information is gathered for insurance and training purposes.

Financial information is only gathered when a reservation is made, and this information is held securely by our merchant provider, WorldPay.

Your privacy is important to us, therefore the data that you provide will be used only for the purposes intended.

We will adequately protect your personal data, taking the necessary measures to prevent loss, alteration or unauthorized access by third parties that may be used for purposes other than those requested by you. You have the right to access the file and to correct your data, cancel or object to be treated. To exercise your rights you should address Maybe Sailing Limited, Woodleigh Hall Farm, Rawdon, Leeds, LS19 6JT or send an email with your request to info@maybe-sailing.com.

What we do with the information

Your information will only be used for the purpose for which it is intended.
We will never sell, distribute or give out your personal details to any third-party, organisation or individual outside of the Swallow Group unless legally obliged to do so.

Exceptions

Personal information pertaining to official business such as insurance policy requirements and statistics collation with be passed on to our governing bodies.

YOur rights

You have the right to request a copy of the information that we hold about you. You may do this at any time by post or email.

Email Correspondence & Direct Marketing

When a reservation is made or altered we will send you a confirmation letter by email. Gift vouchers and confirmation letters may also be sent to you by post. It is vital that our customers receive full booking information ahead of their experience with us and therefore by making a reservation with us all customers are agreeing to this information being sent in some format.
You will never be added to any marketing campaign without your consent.
You may be sent a thank you email after your experience with us, as well as a request for a review or feedback from ourselves.

We may also from time to time send information about further voyages or special offers. You may unsubscribe from these at any time.

Email newsletters will be sent to those who have signed up via our website or have subscribed via our email links however you can unsubscribe at any time via the unsubscribe link, or by contacting us directly.

GOOGLE ANALYTICS AND ADWORDS

• We advertise with Google Adwords and Google Remarketing. We also collect data from Google Analytics. This data is gathered from internet cookies on our website. We use them to analyse who our visitor’s demographics, which web pages they are visiting and offer our adverts on other websites.
• Whilst we collect this information, no individual data (such as name or IP address) are collected. We cannot trace an individual or computer, we only gather generic data.
• If you wish to opt out of this anonymous data gathering, please disable cookies on your internet browser or install the Google Analytics Opt-out Browser Add-on. You can also find out more about opting out here for both browser and mobile phone.

Third party websites & companies

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing and may have their own privacy policies and terms and conditions.

Media – Video & Photographs

We reserve the right to use video and photos of any customers taken on our airfield and/or from our aircraft on our website and on printed promotional materials.